Technology Simplified.

Save money and empower your business with streamlined, hassle-free IT solutions.

About Us

Tech 20 Solutions is a leading provider of IT solutions. We offer a wide range of services to help businesses save money and achieve their business goals. With over 25 years of experience, Tech 20 has been at the forefront of the industry, delivering white glove sales and support service to our clients and partners.

Leading Telecom Consulting Firm with Bi-Coastal Presence in NYC and CA

Master Agency Delivering Voice, Data, Cloud, and Managed Services Globally

Dedicated Sales Engineers Optimizing Voice and Data Networks

End-to-End Communications Solutions Partner with Industry Expertise

Strong Relationships with Top Telecom Carriers and Service Providers.

Simplifying Carrier Selection and Implementation for Optimal Results.

24/7/365 Support by Experienced Team for Seamless Service.

Navigating Carrier Back Offices for Accountability and Efficiency.

Our Approach

The Tech 20 Approach

Our approach prioritizes alignment with client goals, delivering superior solutions and sustainable value in every partnership.

Talk to a Human

Tech 20 has become an industry leader by valuing live communication, requiring phone calls to ensure clear understanding, avoiding the pitfalls of email.

Experience

With over 25 years of experience, Tech 20 has developed strong relationships with the major voice, data, cloud, and cybersecurity providers.

Decision Making

Choosing the right carriers is crucial to an organizations success. Cost, performance and support are key factors when procuring a solution that fits your business.

Cost Savings

Tech 20 works through the sales channel to manage contracts and ensure clients get access to the latest technology at the best prices.

Solutions

Streamlined Communication for Modern Business. Empower your business's growth with Tech 20 Solutions.

Voice Solutions

The business phone system you choose will significantly impact both in-office communication and customer service. While selecting the right system may seem straightforward, commercial phone systems can differ widely in terms of size and features. By clearly defining your needs, you can narrow down your options and find the solution that fits your budget.

One of the most cost-effective ways for a small business to present itself like a larger company is by selecting the right phone system. Small business phone systems offer big-business features at an affordable price, making them a valuable tool for growth. Understanding these services and their specifics can help you maximize your investment when making a decision.

$12.99

per month/per user*

Supports desk phones, desktop, and mobile apps
Unlimited domestic calling
SMS and MMS
Voicemail

* plus taxes and fees

Carriers We Work With

Comprehensive VoIP solutions that enable voice communication over the internet. This includes SIP trunking, hosted PBX systems, and cloud-based phone systems that offer flexibility, scalability, and cost savings over traditional telephony.

Cloud Phone System is a technology where a service provider operates and maintains your entire voice system. This technology is also known as a Hosted PBX system or Hosted Voice-over-IP (VoIP). With its popularity, the cloud phone system benefits businesses of all sizes with its sophisticated and affordable style.

Hosted PBX Features

Keep your Phone Numbers, Extension to Extension Dialing, Faxing, SMS Texting, MS Teams integration, CRM integration, Open API, Call Reporting, Contact Center, Call Queuing, Click to Dial, Mobile App, Paging, Music On Hold

Admin Portal

The admin portal allows your company’s phone administrators to fully manage and customize your phone system and monitor account activity in real-time. Administrators and users can easily audit all changes and restore to the original setting if needed.

Desktop App

Download the desktop application to your Mac or PC and unify calling, messaging, video conferencing, and CRM integrations into one integrated communications platform.

Mobile App

Mobile apps allow you to make calls, chat with teammates, send texts, and host meetings with your business phone number from virtually anywhere.

Desk Phones

Set up your office or work from home and connect your entire organization by utilizing business desk phones ranging from Yealink, Poly, and Panasonic. Ask our experts what hardware makes the most sense for your business.

A suite of communication tools integrated into a single platform, including voice, video conferencing, instant messaging, and file sharing. UCaaS facilitates seamless collaboration and communication across different locations and devices.

Cloud-based contact center solutions that provide businesses with the software necessary for a fully operational call center, including call routing, interactive voice response (IVR), and customer relationship management (CRM) integrations.

Automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. Customizable IVR systems improve customer service efficiency and call management.

Services that allow businesses to integrate voice capabilities into their existing applications, websites, and systems through APIs. This can include sending automated voice messages, integrating voice commands, and more.

Plain Old Telephone Service (POTS) are regular, single, analog phone lines (commonly known as landlines or copper pairs).

POTS are highly stable. They do not require electricity and are unaffected by most weather changes. Most businesses are moving away from traditional POTS lines, however, for those companies that still use POTS, we can help consolidate.

Is your business prepared for a technology shift away from POTS phone lines? Tech 20 can provide the hardware, data, and phone service at one low monthly rate.

Built with regulatory compliance in mind, Tech 20 can recommend a POTS replacement provider that supports alarm and fire panels, essential phone lines, building entry systems, and more.

Business Internet

As email and the web have become essential to daily business operations, the speed and reliability of your internet connection are more critical than ever. A high-speed connection enables you to efficiently utilize a variety of applications, including web hosting, streaming video, VoIP, video conferencing, and virtual private networking (VPN).

While “broadband” cable or FiOS may be suitable for small to medium-sized businesses, if your operations depend on bandwidth-intensive applications like web hosting, VoIP phone services, and video conferencing, a dedicated internet connection is essential. With dedicated internet access, you receive the full bandwidth you pay for, without having to share it with other users as you would with broadband. This means your business has exclusive use of the server, capable of supporting hundreds of users simultaneously, ensuring consistent quality regardless of online traffic. Additionally, dedicated internet can effectively manage both expected and unexpected spikes in traffic.

1GB Internet

$249.00

per month

Carriers We Work With

Tech 20 will qualify your business address for internet service and determine if your building currently has services available or construction is required.

Provides businesses with a private, dedicated internet connection that is not shared with other subscribers. This ensures consistent high speeds and reliability, ideal for organizations that require a constant and fast internet connection for critical operations.

Offers a range of high-speed internet options, such as cable, DSL, and fiber-optic connections. Tailored packages can cater to different business sizes and needs, balancing speed and cost-effectiveness.

Professional setup, management, and optimization of Wi-Fi networks to ensure widespread coverage, seamless connectivity, and secure access across business premises. This service is crucial for businesses offering Wi-Fi to customers or requiring untethered connectivity for employees.

Software-defined Wide Area Network (SD-WAN) technology that enhances business internet connectivity by optimizing traffic routing, improving network agility, and ensuring the best possible performance for critical applications, especially in multi-location businesses.

Elevate your business with our IoT solutions, connecting devices and data for smarter operations and enhanced productivity. Our comprehensive suite, including sensor deployment and data analytics, transforms insights into action, driving operational efficiency and innovation.

Backup internet connections that automatically take over if the primary connection fails, ensuring continuous internet access. This is crucial for businesses where downtime can lead to significant losses.

Cyber Security & Cloud

We tackle the complexities of IT communication projects, ensuring you get the best solution for your business. Benefit from our years of experience and industry knowledge.

Carriers We Work With

Cyber Security

Cyber security is the practice of protecting systems, networks, and programs from digital attacks. These cyberattacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users via ransomware; or interrupting normal business processes. Implementing effective cyber security measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative.

Cyber security offers several crucial benefits for individuals, businesses, and organizations:

1. Protection of Sensitive Data – cyber security measures safeguard sensitive information such as personal data, financial records, and intellectual property from unauthorized access, theft, or breaches.

2. Prevention of Financial Loss – by protecting systems from cyber threats like hacking, phishing, and ransomware, cybersecurity helps prevent costly financial losses due to fraud, data breaches, or operational disruptions.

3. Maintaining Customer Trust – strong cyber security practices build and maintain customer trust. When customers know their data is secure, they are more likely to engage with and remain loyal to a business.

4. Compliance with Regulations – many industries are subject to regulations that require strict data protection measures. Effective cyber security helps organizations comply with these laws, avoiding legal penalties and fines.

5. Business Continuity – cyber security ensures that a business can continue to operate smoothly even in the face of cyber threats. This includes protecting against disruptions that could lead to downtime or loss of critical data.

6. Reputation Management – a robust cyber security strategy helps prevent breaches that could damage a company’s reputation. A secure and reliable brand image attracts customers and partners, giving the business a competitive edge.

7. Protection Against Evolving Threats – as cyber threats become more sophisticated, cyber security provides ongoing protection by adapting to new vulnerabilities, ensuring systems remain secure over time.

8. Employee Productivity – secure network reduces the risk of cyberattacks that could compromise employee systems, allowing staff to work without interruption and maintain productivity.

In summary, cyber security is essential for protecting data, ensuring business continuity, and maintaining trust and compliance, ultimately contributing to the overall stability and success of an organization.

Solutions to protect end-user devices like desktops, laptops, and mobile devices from cyber threats. This includes antivirus, anti-malware, and advanced threat protection technologies.

Services and technologies designed to protect the usability and integrity of the network and data. This includes firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS).

Systems that ensure only authorized users can access certain resources and data, enhancing security by managing user identities and permissions.

Services to encode data, making it inaccessible to unauthorized users, thus protecting sensitive information both at rest and in transit.

Offering comprehensive assessments of cyber security practices and infrastructure to identify vulnerabilities. This also includes assistance in complying with relevant regulations and standards such as GDPR, HIPAA, or PCI-DSS.

Cloud

Virtual Servers, Private Servers, Hybrid Cloud, SaaS, etc. There are many cloud service options available and it can be difficult to know where to begin. New technologies are rolling out so quickly that it’s becoming impossible for companies to keep up. Tech 20 works closely with many cloud providers to ensure that we find the best match for your requirements.

Services focused on designing, implementing, and managing cloud environments, including public, private, and hybrid clouds. This can cover everything from cloud deployment to ongoing management, optimization of resources, and cost management.

Assistance with moving data, applications, and workloads to the cloud. This includes planning, execution, and post-migration support to ensure minimal downtime and seamless transition.

Solutions that provide businesses with fast, secure, and automated disaster recovery in the cloud. This helps ensure data protection and business continuity in the event of a disaster.

Comprehensive security measures designed specifically for cloud environments, including identity and access management (IAM), encryption services, and threat detection and response.

Offering scalable and flexible cloud platforms and infrastructure that allow businesses to develop, run, and manage applications without the complexity of building and maintaining the underlying infrastructure.

Nationwide IT

Comprehensive IT Support Across the US, Canada & Mexico: On-Demand Certified Field Technicians for Your Business.

Get IT support you can rely on throughout the United States, Canada & Mexico with on-demand certified field technicians. We provide expert field techs for multi-location businesses and managed IT service providers that do not have local resources.

Our on-site field technicians can solve any IT issue you’re up against or help you complete any IT-related project faster and more efficiently. From hardware installation to network configuration to structured cabling, our techs go above and beyond for your business. They all have proven experience and are all highly qualified. That means you can trust our techs to do the job reliably, professionally, and competently.

On-Site Field Technician

$185.00

per hour

Get projects done on time and on budget
Quick and easy dispatch process
Reliable and Certified Technicians
Technicians onsite within 48 hours

We pride ourselves in being the trusted partner of top-tier organizations...

24/7/365 real-time support

Tech 20 has the highest rated client support in industry. We're here 24 hours a day, every day of the week, including holidays.

Lets Connect!

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Technology Simplified.

About Us

Our Approach

The Tech 20 Approach

Talk to a Human

Experience

Decision Making

Cost Savings

Solutions

Voice Solutions

Unlimited User

$12.99

Carriers We Work With

Business Internet

1GB Internet

$249.00

Carriers We Work With

Cyber Security & Cloud

Carriers We Work With

Cyber Security

Cloud

Nationwide IT

On-Site Field Technician

$185.00

24/7/365 real-time support

Lets Connect!

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Tech 20 is one of the most successful technology consulting firms in the telecommunications industry. With offices in NYC and CA, Tech 20 is a bi-coastal Master Agency servicing business customers across the United States and around the globe.

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